Help and Contact

Let us help you

The Alchemist is a busy person. It is hard work being everywhere at once, and, well … he does get lost in the Museum sometimes! So, in case you need assistance – the information below will help.

Frequently Asked Questions

Videos

Videos are displayed in carousels for easy browsing. To browse video selections, use the arrows at each side to go forward or back.

To view a video, click the ‘play’ icon. To pause play, click the video again.

To enlarge to full-screen viewing, click the ‘expand screen’ icon at the top right corner. Click it again to reduce the screen. To escape the screen, click ‘X’ at top right.

Images

Images are displayed in carousels as thumbnails and can be enlarged for viewing. To browse thumbnail images, use the arrows on either side to go forward or back.

To enlarge an image, click the ‘enlarge icon’ located in the upper right corner of the thumbnail.
To zoom in on image details, click the ‘zoom icon’ in the upper right corner. Use your curser to move around the enlarged image.
To close the enlargement and return to the thumbnail carousel, click ‘X’ in the upper right corner.

Games

Games need to deploy in the browser window. Depending on the game, it could take a few minutes to load into the browser. If a game appears to be loaded but is not responding after a minute or two, try the following:

Close any additional open webpages and tabs to reduce demands on processing and bandwidth.
Refresh your browser page.
You can test your download speed here https://testmy.net/download

"The Lost Museum" and Creative Hub 1352 FAQs

InSitu is a biennial multi-arts festival which has connected artists and the community in the Small Arms Inspection Building since 2014. In 2021, due to the challenges posed by COVID-19, we chose to present InSitu as “The Lost Museum” – a virtual project accessible anywhere with an internet connection. The Lost Museum involved 9 professional artists supporting outreach projects with 150 community and emerging artists. The concept of The Lost Museum was imagined and created by a Creative Team of Mississauga Artists led by Artist Co-Directors Heather Snell and Jill Hollingsworth and the CreativeHub 1352 organization. The Lost Museum opened March 26, 2021 – magically ‘through a virtual portal at the Small Arms Inspection Building.

Do you have more questions or need help?

Contact Creative Hub 1352

Email info@creativehub.ca

Or go to our Contact Us form

We’re happy to help!